Highly intelligent, face-to-face
interactive selling systems
that
enable mobile sales professionals to more effectively sell to and
service their customers
The products today do not help with the execution of the sales call when one-on-one with the customer.
The (SFA) promise is largely unfulfilled. People who are talking about improved productivity and customer satisfaction largely have anectdotal evidence.
Most SFA projects wrongly focus on increasing the efficiency of the sales person at the office. A bigger challenge is when they are in the field -- face to face with the customer. This should be the focus.
Clayton
Weimer,
V.P., Software Development
V.P., Software Development
SalesPoint consists of the 'electronic briefcase' environment and a rapid development framework that allows end-user experts to quickly develop applications tailored to their interactive selling process.
The
Electronic Briefcase (e-case)
implements the "paper and gesture" user experience built on top of a
Tablet PC.
e-case study:
General Medical
- Interactive
expert selling system
- Ease of use
in front of customers
- Market
intelligence/Voice of the Customer
- Data
capture for OMS
- Dramatically
extends desktop capabilities
- Ease and
speed of
customization
- Adapts
easily to business process changes and
business campaigns
- Quick time to rollout (fast user adoption)
- Provides
paper and gesture metaphor for user
interaction
- Highly-customizable
business objects (financial,
paper, electronic catalogs, lists, notes, etc.)
- Ability
to
dynamically define contents and
relationships
- Enterprise connectivity via Internet
Director, Technical Services
The MobilePoint product provides a mission-critical application to sales professionals. If the tablet goes down, they go down. When they call technical support, they need help right there and then. Usually within minutes, we can solve their problems so they can continue doing their business.